Head of Growth – East Region
Job Summary:
As the Head of Growth, you will play a critical role in developing and executing strategic initiatives to drive revenue growth and maximize business opportunities. You will directly lead and manage a team of transactional brokerage and contract binding sales professionals, providing guidance, support, and motivation to achieve individual and team targets. Your focus will be on driving new business acquisition, fostering client relationships, and expanding market share.
Responsibilities:
Leadership and Team Management:
- Lead and drive clients value proposition across the entire vertical connecting client needs with solutions.
- Directly lead and manage a team of professionals, providing coaching, guidance, and performance feedback to drive individual and team success.
- Set ambitious revenue targets, establish revenue quotas, and develop strategies to achieve and exceed targets.
- Foster a high-performance culture, promoting teamwork, collaboration, and a customer-centric mindset amongst the team.
- Recruit, onboard, and develop top talent, ensuring the team is equipped with the skills and resources necessary to succeed.
Revenue Generation Strategy:
- Develop Plans to achieve Top Line Budget along with Total Existing and New Client Growth Plans / Strategies.
- Develop and execute a comprehensive revenue generation strategy, aligned with the company’s growth objectives and market opportunities.
- Identify and evaluate new business opportunities, market trends, and customer needs to drive product and service offerings.
- Market Expansion: utilize tech-enabled strategies provided by the Innovation Team to identify and evaluate new market opportunities.
- Collaborate with cross-functional teams, including marketing, product development, and operations, to align strategies and optimize sales efforts.
- Implement effective sales processes, methodologies, and tools to enhance efficiency, streamline workflows, and maximize sales productivity.
Client Acquisition and Relationship Management:
- Lead the team in acquiring new clients, building a robust pipeline, and converting leads to revenue-generating opportunities.
- Develop and nurture strategic client relationships, serving as a trusted advisor and understanding their unique needs and challenges.
- Collaborate with clients to identify growth opportunities, tailor solutions, and upsell additional services to drive revenue expansion.
- Ensure high levels of client satisfaction and maintain a strong customer retention rate by delivering exceptional service and support.
Sales Process Optimization:
- Establish clear performance metrics, key performance indicators (KPIs), and sales goals for the team.
- Regularly track, analyze, and report on sales performance, revenue metrics, and market trends.
- Provide insights and recommendations to senior management based on data-driven analysis to optimize revenue growth strategies.
- Implement sales forecasting and pipeline management processes to ensure accurate revenue projections and proactive decision-making.
Market Research and Competitive Analysis:
- Stay up-to-date with industry trends, market dynamics, and competitor activities.
- Conduct market research and competitive analysis to identify opportunities, threats, and emerging trends that impact revenue growth.
- Translate market insights into actionable strategies and tactics to gain a competitive edge.
Competencies:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelor’s degree in related fields, such as business administration, marketing or finance required.
- Experience in Wholesale and related aspects of the insurance value chain with an emphasis on surplus lines markets.
- Proven track record of driving sales growth in the industry with a focus on utilizing technology and tech platforms.
- Experience with market expansion, leveraging technology to enter new markets or enhance sales efforts in existing markets.
- Knowledge of M&A processes and experience in identifying and evaluating potential opportunities.
- Strong leadership skills with experience in managing teams.
Other:
Must be able to travel to all offices, client offices and events as needed.
Self-motivated and driven.
Computer Skills:
Demonstrated administrative computing skills, including Microsoft Office (MS Project, Visio, Word, Excel, and Power Point).
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Moderate stress due to regular deadlines and daily challenges.
- Occasionally lift to 20lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work is done in a temperature-controlled, non-smoking office.
- The noise level in the work environment is usually moderate.
Benefits & Perks:
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
- Annual bonus is up to one-third of base salary
- Medical, dental, vision, 401K, PTO, and other supplemental options.
