QUALITY MANAGER

Hartford,
 CT

Job Type

About the Company:
For decades, our client has been a leading provider of high-quality, custom flavors for the food and beverage industry. Recognized for exceptional R&D support and outstanding customer service, they specialize in developing innovative solutions tailored to customer needs!

Position Overview:
We’re seeking a Quality Manager to oversee their QA and QC departments! This role provides technical support to ensure food safety and product quality, oversees compliance through inspections and training, and manages quality programs including GMP, HACCP, and food safety policies. Leads customer complaint resolution and drives continuous improvement through hold and complaint reduction plans.

Key Responsibilities:

  • Lead the Quality Control team and drive effective quality management practices
  • Support change initiatives while minimizing impact on employees
  • Collaborate cross-functionally to resolve operational issues
  • Build team capability through hiring, training, and communication
  • Ensure GMP compliance and oversee lab safety and calibration programs
  • Conduct product testing, organoleptic evaluations, and data interpretation
  • Identify and lead quality improvements and cost-saving opportunities
  • Manage non-conforming products and lead risk assessments
  • Oversee sanitation, food safety, and SQF compliance programs
  • Conduct internal and external audits (SQF, FDA, Kosher, Halal, Organic, Supplier)

Qualifications:

  • Bachelor’s degree and 5+ years of quality experience in food manufacturing
  • Proven experience managing a quality team
  • SQF certification and experience
  • PCQI certification (preferred)
  • ASQ Certified Auditor (preferred)
  • Experience with flavor formulations (preferred)

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